At Tawsiah, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform — which includes job search, training programs, and professional communities.
1. Data We Collect
We collect the following categories of personal data:
- Identity data: Full name, date of birth, nationality.
- Contact data: Email address, phone number, city.
- Professional profile: CV/resume, skills, job title, qualifications.
- Usage data: Pages visited, saved jobs and training programs, application history.
- Technical data: IP address, browser type, operating system, cookies.
- Communications: Messages exchanged through the platform's built-in chat system.
2. How We Use Your Data
We use your data for the following purposes:
- Creating and managing your account and personalising your experience.
- Matching you with relevant jobs, training programs, and experts.
- Communicating with you about applications, notifications, and important updates.
- Improving our platform and developing new features.
- Complying with legal and regulatory requirements in Saudi Arabia.
- Protecting the platform from fraud and misuse.
3. Sharing Your Data
We do not sell your personal data. We may share it only in these cases:
- Employers: When you apply for a job, your professional profile is shared with that specific company only.
- Service providers: Trusted technology partners who help us operate the platform (e.g. cloud hosting) under strict confidentiality agreements.
- Legal authorities: When required by law or a court order.
4. Data Storage & Security
- Your data is stored on secure servers using SSL/TLS encryption.
- We enforce strict access controls; only authorised personnel can access your data.
- We retain your data for as long as your account is active or as required by law.
- Upon account deletion, your data is purged within 30 days unless legally required to be kept.
5. Cookies
We use cookies to:
- Maintain your login session.
- Remember your preferences (language, dark/light mode).
- Analyse usage patterns to improve performance.
You can disable cookies in your browser settings; this may affect some platform functionality.
6. Your Rights
You have the right at any time to:
- Access the personal data we hold about you.
- Correct any inaccurate information.
- Delete your account and associated data.
- Object to your data being processed for marketing purposes.
- Export your data to another platform.
To exercise these rights, please contact us.
7. Children's Privacy
Tawsiah is intended for users aged 16 and above. We do not knowingly collect data from anyone under this age. If we become aware that we have, we will delete the account immediately.
8. Changes to This Policy
We may update this policy from time to time. We will notify you by email or an in-platform notice when any material changes occur. Continued use of the platform after an update constitutes acceptance of the new version.
9. Contact Us
For any questions regarding this policy or your personal data, please reach us via:
- Our Contact Us page.
- Email: [email protected]